Privacy Policy

At Quinta de Santo Estêvão, we are committed to protecting your personal data and ensuring transparency in how we collect, use, and store your information. This Privacy Policy explains what personal data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).
1. Data Controller
Quinta de Santo Estêvão
Herdade do Zambujeiro, 2130-525 Santo Estêvão, Portugal]
Email: zenpriority@gmail.com
Phone/WhatsApp: +351 964 498 504
NIF: 518 455 130
2. What Data We Collect
We may collect the following personal data: Name, Email address, Phone number, Information submitted through contact or reservation forms, IP address and browser data (via cookies) and Social media profile data if you contact us via Instagram or other platforms
3. How We Use Your Data
We process your personal data to: Respond to enquiries and contact requests, Manage bookings and provide services, Send information related to your stay or event, Comply with legal obligations, Improve our website and user experience (via analytics). We do not sell or share your data with third parties for marketing purposes.
4. Legal Basis for Processing
We only process your data when: You have given explicit consent, It is necessary to perform a contract (e.g. for bookings), It is required for legal compliance, We have a legitimate interest that does not override your rights.
5. Data Sharing
Your personal data may be shared with trusted service providers (e.g. booking platforms, accountants, IT providers) strictly for the purpose of delivering our services.
All third parties are bound by confidentiality and data protection agreements.
6. Data Storage
Your data is stored on secure servers within the European Union (EU).
We take appropriate technical and organizational measures to protect it from unauthorized access, alteration, or destruction.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected: Booking and invoicing data: up to 10 years (legal requirement), Contact enquiries: up to 12 months, Newsletter subscriptions: until consent is withdrawn.
8. Your Rights
Under the GDPR (RGPD), you have the right to: Access your personal data, Rectify incorrect or incomplete data, Request the deletion of your data, Object to or restrict data processing, Withdraw your consent at any time, Request data portability, File a complaint with the Portuguese Data Protection Authority (CNPD/RGPD). To exercise any of these rights, please contact us at: zenpriority@gmail.com
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page, with the date of the last update.

Last updated: [2025/08/13]